Messaging When it Matters Most

Course Curriculum

  • 1

    Welcome to Crisis Manual Development

  • 2

    The Crisis Communications Manual - An Introduction

    • CCMD: Module One - An Introduction
  • 3

    Preplanning: Crisis Identification and Prioritization

    • CCMD: Module Two - Preplanning
  • 4

    Creating the Messaging Plans

    • Crisis Messaging Template

    • Officer Suicide Messaging Example

    • CCMD: Module Three - Creating the Messaging Plans
  • 5

    Resources and JICS

    • CCMD: Module Four - Resources and JICS
  • 6

    Tabletops and Regionalization

    • CCMD: Module Five - Tabletops & Regionalization

    • Final Course Survey
  • 7

    Bonus Lesson - A Conversation with Milwaukee Police Chief Edward A. Flynn (ret.)

    • CCPD - Bonus Interview: A Conversation with Milwaukee Police Chief Edward A. Flynn (ret.)